Deactivated Merchants

Deactivated Merchants

Hi there! Every now and then, our compliance team checks businesses on Selar to ensure they are compliant with our terms and conditions for use, your account might get deactivated during this review due to a need for KYC/B on your business type.

Here are the guidelines and requirements for completing the KYC/B process with us to reactive your Selar account.

1. Business Information Provide accurate information about your business, including the name, address, registration number, type of business, verifiable website URL and social media pages.

2. Business Documents Upload the following documents: A certificate of incorporation A tax identification number A utility bill or bank statement as proof of address

3. Signatories Information Provide the information of signatories authorized to act on behalf of the business. This includes their name, BVN, position, email address, and phone number.

4. Signatories Documents Upload the following documents for each signatory: A valid government-issued identification card, such as a passport or driver's license A selfie holding the identification card to verify the identity of the signatories.

5. Review and Approval Once you have provided all the necessary information and documents, we will review your application and notify you of our decision.

If everything is in order, we will approve your account and you will be able to use our platform to sell your products and services.

The following details can be sent to hello@selar.co via email.

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