Understanding Payout Statuses
Dear creators,
Quick update: We've temporarily adjusted our payout schedule. While you can receive payouts on the expected day, the exact timing may slightly vary. Also, weekend payouts may be delayed due to banking operations.
To know your payout status, go to the payout page on your Selar dashboard.
Here's what the payout statuses mean:
Successful: Your payment has been sent to your bank account or wallet.
On-hold: Your payout is temporarily held up, possibly due to incomplete bank setup or verification. Contact support for assistance.
Pending: Your scheduled payout is en route; expect it within 24 hours of the scheduled date.
Processing: Your payout is being processed and will reach you soon.
If your payout reads “successful” on your payout page and you have not been credited, kindly contact our support team using the chat widget on your Selar dashboard or any of our social media platforms, and we will resolve it immediately.
Related Articles
Why is my Payout delayed?
Introduction: At Selar, we recognize the paramount importance of timely payouts for our users. We want to keep you well-informed about recent changes that may impact the processing time of your payouts. Why Payouts are Delayed: We sincerely apologize ...
Payout not reflecting
Congratulations on your successful sales! We wanted to provide you with some information regarding your payouts on Selar. When you receive sales in a currency other than your default currency, the amount will be converted to your currency and ...
Payout/ Conversion structure
We have people asking how the conversion rates work. For example, a Nigerian merchant who has customers paying in USD or GBP gets their payout after conversion and sometimes the payment is lesser than it should be. When you upload your product on the ...
Understanding Youtube Autoplay for embeded Videos
YouTube Rules: Autoplay will not work when you visit a link directly, but if you visit a page from another page on the same domain, autoplay will work
Why have I not recieved my Payout?
We currently have varying timelines for our payouts depending on the currencies you sold in , for payments received in Nigerian Naira (NGN): The funds are available to you a day (24 hours) after the sale Ghana Cedi (GHS): The funds are available to ...