At Selar, we understand how important timely payouts are for our users. We want to keep you informed about recent changes that may affect your payout processing time.
We apologize for any inconvenience caused by delayed payouts. The main reason for this delay is the launch of our new payout system, which includes a 24-hour processing period for all payouts. Unlike the previous system that directed funds to wallets, this new method allows you to receive payments directly into your bank accounts without extra withdrawal fees. This change aims to reduce costs for creators on Selar.
With the new payout system, you can expect to receive your payouts within 24 hours of initiation. We've streamlined our processes to provide a faster and more reliable payout experience.
Please note that payouts initiated on weekends may experience delays. Our processing capacity is reduced during weekends and public holidays, so payouts started over the weekend will typically be processed the following business day (usually Monday).
These changes are designed to offer you a more efficient and secure payout system. We appreciate your understanding as we transition to this improved process.
If you have any concerns or specific questions about your payouts, please reach out to our dedicated support team at hello@selar.co. We are here to assist you and ensure a smooth experience on Selar.
We value your partnership with Selar and appreciate your patience during this transitional period. Our commitment to providing excellent service remains strong, and we look forward to enhancing your payout experience in the future.
Thank you for choosing Selar!